**Location:** Huntersville, NC
**Company:** Keffer Mazda
**Job Type:** Full-Time

**Company Overview:**
Keffer Mazda is a leading automotive service provider dedicated to delivering exceptional customer experiences and high-quality vehicle maintenance and repair services. We are looking for an Experienced Service Advisor to join our dynamic team and contribute to our commitment to excellence.

**Job Description:**
As an Experienced Service Advisor, you will serve as the primary point of contact for our customers, ensuring their service experience is seamless and satisfactory. You will leverage your industry knowledge and customer service skills to manage client relationships, recommend services, and coordinate repairs effectively. Your role is instrumental in driving customer satisfaction, maximizing service department efficiency, and ultimately contributing to the success of our dealership.

**Key Responsibilities:**

- Greet customers promptly and in a friendly manner, assessing their needs concerning vehicle maintenance and repairs.
- Interpret and explain service recommendations and repair requirements to customers in a clear and understandable manner.
- Create and manage service order entries, ensuring accurate details of repairs and services required.
- Develop strong relationships with customers, gaining their trust and fostering loyalty.
- Maintain thorough knowledge of the latest automotive technology, dealership offerings, and industry trends.
- Coordinate with technicians to diagnose issues and recommend appropriate repairs and maintenance.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Handle customer inquiries and complaints professionally, resolving issues to enhance overall satisfaction.
- Monitor service department performance metrics and work to improve efficiency and profitability.
- Assist in training and mentoring junior service advisors as needed.

**Qualifications:**

- High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred.
- 3+ years of experience as a Service Advisor in an automotive environment.
- Strong understanding of automotive services, repairs, and diagnostics.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Proficient in service department management software and Microsoft Office Suite.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Problem-solving skills and the ability to work collaboratively with team members.
- Valid driver's license.

**Benefits:**

• Competitive salary and performance-based bonuses.
  - Comprehensive health, dental, and vision insurance.
  - Retirement savings plan with company match.
  - Paid time off and holidays.
  - Employee discounts on vehicle services and purchases.
  - Opportunities for professional development and training.

Note: The above job description is intended to provide a general overview of the responsibilities and expectations of this position. The Company reserves the right to modify this job description at any time, with or without notice.

Department: Service 

Reports to: Service Manager 

FLSA Status: Exempt

Position Summary: Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. 

Essential Duties & Responsibilities: 

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair as authorized.
• Communicate with the Parts Department to obtain needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
• Document work performed.
• Road-test vehicles to ensure repair has addressed the customer complaint.
• Quality check work performed.
• Attend training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ vehicles are kept clean.
• Administer safety and housekeeping policies and procedures
• Understand and follow federal, state and local regulations, governing service repair work.

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience: 

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or, two years of experience in an auto body repair facility, one year of supervisory experience and/or training’ or equivalent combination of education and experience. 

Language Skills: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of employees and to individual customers. 

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. 

Certificates, Licenses, & Registrations:Current, valid driver’s license; satisfactory Motor Vehicle Report (MVR); ASE Certification preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to handle or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

Work Environment: 

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually loud.

THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.

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Signature (Supervisor)                         Date

**Location: Albemarle, NC

**Company: Albemarle Chrysler Dodge Jeep Ram

**About Us:**

At Albemarle Chrysler Dodge Jeep Ram, we are committed to delivering excellence in all aspects of our business. We are a dynamic and forward-thinking organization that values innovation, teamwork, and a customer-centric approach. We are currently seeking a highly motivated and experienced General Sales Manager to join our team and drive our sales strategy to new heights.

**Job Summary:**

As the General Sales Manager, you will play a pivotal role in leading and managing our sales team to achieve outstanding results. You will be responsible for developing and executing sales plans, overseeing day-to-day sales operations, and fostering a high-performance sales culture. Your strong leadership skills, combined with your ability to build and maintain client relationships, will be critical to your success in this role.

**Key Responsibilities:**

- Develop and implement strategic sales plans to achieve company sales targets and objectives.
- Lead, mentor, and manage a team of sales professionals to maximize performance and achieve individual and team sales goals.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Establish and maintain strong relationships with key customers, partners, and stakeholders.
- Collaborate with marketing, product development, and other departments to align strategies and drive business growth.
- Monitor competitor activities and adjust strategies as necessary to maintain a competitive edge.
- Prepare and present sales reports, forecasts, and performance metrics to senior management.
- Lead recruitment, training, and development initiatives to build a skilled and motivated sales team.

**Qualifications:**

- Proven experience as a Sales Manager or in a similar leadership role within a sales environment.
- Strong understanding of sales principles, practices, and customer relationship management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, identify trends, and make informed decisions.
- Demonstrated success in achieving sales targets and driving revenue growth.
- Experience in managing and developing a high-performance sales team.
- Proficiency in using CRM software and MS Office Suite.

**Preferred Qualifications:**

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Experience in [industry-specific sales] is highly desirable.
- Proven ability to build and maintain long-term client relationships.

**What We Offer:**

- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional development and career advancement.
- A collaborative and inclusive work environment.

**How to Apply:**

Interested candidates are invited to submit a resume and cover letter outlining their qualifications and experience to michelle@albemarlejeep.com.  Please include "General Sales Manager Application" in the subject line.

Albemarle Chrysler Dodge Jeep Ram is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Location:** Albemarle Chrysler Dodge Jeep Ram

**Company Overview:**
Join Albemarle Chrysler Dodge Jeep Ram, a dynamic and innovative organization committed to delivering exceptional customer experiences. We specialize in automotive sales, service and parts and pride ourselves on our collaborative and growth-oriented work environment.

**Position Overview:**
We are seeking a motivated and customer-focused Sales Associate to join our team. The ideal candidate will be passionate about sales and possess excellent interpersonal skills to foster positive relationships with our clients. As a Sales Associate, you will play a crucial role in driving sales and enhancing customer satisfaction through your product knowledge, professionalism, and dedication.

**Key Responsibilities:**

- Engage with customers to understand their needs and provide tailored product recommendations.
- Demonstrate a deep understanding of the products/services offered and effectively communicate their value.
- Achieve individual sales goals and contribute to the overall team objectives.
- Maintain an in-depth knowledge of current promotions, policies, and procedures.
- Ensure the sales floor is visually appealing, organized, and fully stocked.
- Handle customer inquiries and resolve any issues or concerns in a timely and efficient manner.
- Process sales transactions accurately and uphold professional standards during all customer interactions.
- Collaborate with team members and participate in team meetings to foster a supportive and positive work environment.

**Qualifications:**

- Previous experience in a retail or sales environment is preferred, but not required.
- Strong communication and interpersonal skills with a customer-centric approach.
- Ability to multi-task, prioritize, and manage time effectively.
- Basic proficiency in using point-of-sale systems and other transactional software.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.
- A positive attitude and a willingness to learn and adapt in a fast-paced environment.

**Why Join Us?**

- Competitive salary with opportunities for performance-based incentives.
- Comprehensive training and development programs to enhance your career growth.
- A supportive company culture that values teamwork, integrity, and customer satisfaction.
- Opportunities for advancement within a rapidly growing organization.
- Employee discounts on our products/services.

**Application Process:**
If you are a dedicated and enthusiastic individual eager to contribute to our team, we would love to hear from you. Please submit your resume and a brief cover letter outlining your interest in the Sales Associate position at Albemarle Chrysler Dodge Jeep Ram.

Albemarle Chrysler Dodge Jeep Ram is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Location:** Columbia

**Job Description:**

Mazda of Columbia is seeking motivated and enthusiastic Sales Consultants to join our dynamic sales team. As a Sales Consultant, you will play a crucial role in providing an exceptional car-buying experience by offering excellent customer service and sales expertise. Your primary responsibility will be to assist customers in the selection and purchase of new and pre-owned vehicles while ensuring their satisfaction at every step of the process.

**Responsibilities:**

- Greet and engage with customers to understand their vehicle needs and preferences.
- Provide knowledgeable and professional guidance on vehicle selection, features, and pricing options.
- Conduct vehicle demonstrations and test drives to highlight features and performance.
- Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Negotiate sales agreements and ensure smooth transaction processes.
- Keep up-to-date with product knowledge, market trends, and current sales promotions.
- Collaborate with team members and management to meet sales targets and achieve dealership goals.
- Maintain accurate records of customer interactions and transactions using the dealership's CRM system.
- Participate in ongoing training and development opportunities to improve sales skills.

**Qualifications:**

- Prior experience in sales or customer service is preferred but not required.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Goal-oriented and self-motivated with a strong desire to succeed.
- Valid driver's license and a good driving record.
- Availability to work flexible hours, including evenings and weekends.

**Benefits:**

- Competitive salary with commission-based incentives.
- Health, dental, and vision insurance.
- Retirement savings plan.
- Paid time off and holiday leave.
- Employee vehicle purchase discounts.
- Ongoing training and career development opportunities.

If you have a passion for cars and enjoy helping people make informed decisions, we invite you to apply for the Sales Consultant position at Mazda of Columbia. Join our team and accelerate your career in automotive sales!

**Location:** Columbia, SC

**Company:** Mazda of Columbia

**About Us:**
Mazda of Columbia is a leading automotive dealership renowned for outstanding customer service and expert vehicle care. We are committed to our customers and to providing a rewarding workplace for our team members. We are currently seeking a skilled Service Technician to join our dynamic team.

**Job Description:**
As a Service Technician at Mazda of Columbia, you will be responsible for diagnosing, maintaining, and repairing vehicles to ensure they operate at peak performance. You will work closely with our team of service advisors and other technicians to deliver exceptional service to our valued customers. This role requires a strong mechanical aptitude and the ability to troubleshoot complex systems efficiently and effectively.

**Key Responsibilities:**

- Perform routine maintenance and repair on vehicles, including oil changes, brake inspections, and tire rotations.
- Diagnose and troubleshoot issues with vehicle systems, including engine, transmission, electrical, and HVAC systems.
- Use diagnostic tools and equipment to test vehicle components and systems accurately.
- Communicate effectively with service advisors regarding repair timelines and necessary services.
- Maintain accurate records of all work performed, including details about problems identified and solutions implemented.
- Adhere to safety regulations and standards to ensure a safe working environment.
- Keep up to date with advancements in automotive technology and participate in ongoing training provided by Mazda of Columbia.

**Qualifications:**

- High school diploma or equivalent; automotive technical training or certifications preferred.
- Proven experience as an automotive technician or mechanic.
- Strong knowledge of mechanical, electrical, and electronic components of vehicles.
- Excellent problem-solving skills with an eye for detail.
- Ability to work independently and as part of a team.
- Valid driver's license and a clean driving record.
- Customer-focused attitude with good communication skills.

**Benefits:**

- Competitive salary and performance-based incentives.
- Health, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the company.

**How to Apply:**
If you are passionate about the automotive industry and have the skills and experience we are looking for, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and interest in the Service Technician role at Mazda of Columbia.

Join our team and contribute to our mission of delivering exceptional automotive service and satisfaction to our customers!

**Job Description:**

We are seeking a dedicated and customer-focused Service Advisor to become an integral part of our automotive service team. The ideal candidate will have exceptional communication skills and a keen ability to understand and cater to the service needs of our clients. This position involves coordinating vehicle service and repair operations while ensuring a positive and seamless customer experience.

**Key Responsibilities:**

- Serve as the primary point of contact for customers requiring automotive services and repairs.
- Accurately document customer complaints and service requests to ensure effective diagnosis and repair.
- Advise customers on the necessary maintenance and repair work, providing detailed explanations and cost estimates.
- Coordinate with service technicians to ensure timely and effective vehicle servicing.
- Maintain regular communication with customers regarding the status of their vehicle and any changes to service timelines or costs.
- Manage service appointments, ensuring efficient scheduling and allocation of service resources.
- Promote additional services and products that enhance the customer’s vehicle performance and reliability.
- Process customer payments and manage service documentation in accordance with company policies.

**Qualifications:**

- Proven experience in a service advisor or similar customer service role, preferably within the automotive industry.
- Strong knowledge of automotive technology and repair processes.
- Excellent interpersonal and communication skills, both verbal and written.
- Ability to multitask and prioritize in a fast-paced work environment.
- Proficiency in using automotive service software and basic computer applications.
- A valid driver’s license and a clean driving record.

**Benefits:**

- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance.
- Retirement savings plan with company matching.
- Opportunities for professional growth and career advancement.
- Employee discounts on vehicle servicing and repairs.

Join our team and play a crucial role in delivering unparalleled customer service and automotive expertise. If you are passionate about cars and enjoy helping others, we encourage you to apply for the Service Advisor position today.

**Job Description:**

We are seeking a highly organized and detail-oriented Parts Manager to join our dynamic team. The successful candidate will play a crucial role in overseeing the operations of our parts department, ensuring efficiency, profitability, and excellent customer service.

**Key Responsibilities:**

- Manage the daily operations of the parts department, including inventory control, ordering, and distribution.
- Develop and implement strategies to maximize sales and profitability.
- Maintain optimal inventory levels to meet customer demands without overstocking.
- Establish and maintain strong relationships with suppliers, negotiating contracts and terms to secure the best possible pricing.
- Ensure all parts are stored in an organized manner and are easily accessible for quick retrieval.
- Collaborate with other departments, such as service and sales, to ensure seamless operations and customer satisfaction.
- Train, mentor, and supervise parts department staff, fostering a positive and productive work environment.
- Address customer inquiries and resolve issues in a timely, professional manner.
- Monitor performance metrics, preparing and analyzing reports for internal review.
- Stay informed about industry trends, new products, and technological advancements to maintain a competitive edge.

**Qualifications:**

- Proven experience as a Parts Manager or in a similar role.
- Strong knowledge of inventory management and control processes.
- Excellent organizational and multitasking abilities.
- Superior negotiation and relationship-building skills.
- Proficient in using computer systems and software relevant to parts management.
- Exceptional leadership and team management skills.
- Strong communication and customer service skills.
- Ability to analyze and interpret financial data and reports.

**Education and Experience:**

- High school diploma or GED required; an associate’s or bachelor’s degree in business administration or a related field is preferred.
- Relevant certifications in inventory management or supply chain operations are an advantage.

**Why Join Us?**

- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and advancement.
- A supportive and collaborative work environment.

If you are a motivated individual with a commitment to excellence, we encourage you to apply for this exciting opportunity to contribute to our company's success as a Parts Manager.

Responsibilities

• Clean, inspect, and prepare items, vehicles, or workspaces to meet quality standards.
• Perform thorough interior and exterior detailing tasks using approved tools and materials.
• Identify and report any damage, defects, or maintenance concerns.
• Follow safety procedures and maintain a clean, organized work area.
• Ensure completed work meets company standards and customer expectations.
• Communicate progress, questions, or issues to the appropriate team members.
• Support additional tasks as needed to help the team meet daily goals.

Qualifications

• Strong attention to detail and commitment to quality.
• Ability to follow instructions and complete tasks with accuracy.
• Good time management and the ability to work efficiently.
• Basic communication and teamwork skills.
• Ability to lift, bend, stand, and move throughout the workday as needed.
• Previous detailing or related experience is preferred, but not always required.

Preferred Attributes

• Reliable, self-motivated, and able to work independently.
• Positive attitude with a strong work ethic.
• Careful approach to handling tools, products, and equipment.
• Willingness to learn and adapt to changing priorities.

What We Offer

• Opportunity to work in a supportive team environment.
• Training and growth opportunities for the right candidate.
• A role where pride in workmanship and attention to detail are valued.

If you enjoy hands-on work and take satisfaction in delivering a clean, professional finish, we encourage you to apply.

What You’ll Do

• Perform routine maintenance, troubleshooting, diagnostics, and repairs on assigned equipment or systems.
• Respond to service requests in a timely and professional manner.
• Inspect work to identify issues, confirm proper operation, and help prevent future problems.
• Document service activities, parts used, findings, and recommended next steps.
• Communicate effectively with customers, team members, and supervisors regarding service needs and progress.
• Follow safety procedures, company policies, and quality standards at all times.
• Maintain tools, equipment, and a clean, organized work area.
• Support additional service-related tasks as needed.

What We’re Looking For

• Previous experience in a service, maintenance, repair, or technical support role preferred.
• Strong troubleshooting and problem-solving skills.
• Ability to read and follow technical instructions, service manuals, and work orders.
• Good communication and customer service skills.
• Basic mechanical, electrical, or technical aptitude depending on the service environment.
• Ability to work independently and manage time effectively.
• Commitment to safety, quality, and professionalism.

Qualifications

• High school diploma or equivalent preferred.
• Relevant technical training, certification, or trade experience is a plus.
• Valid driver’s license may be required depending on the role.
• Ability to lift, carry, bend, stand, and perform physical tasks associated with field or shop service work.

Why Join Us

• Opportunity to build valuable technical skills in a supportive environment.
• Hands-on work with a variety of equipment and service challenges.
• Collaborative team culture focused on quality and reliability.
• Potential for ongoing training and career growth.

Additional Information

We are an equal opportunity employer and value a diverse and inclusive workplace. We are committed to providing a respectful, professional environment where every team member can contribute and succeed.

What You’ll Do

• Lead day-to-day business operations to ensure smooth, efficient performance across departments.
• Develop and execute plans that support growth, profitability, and long-term organizational goals.
• Monitor key performance indicators and use data to identify opportunities for improvement.
• Build, coach, and support teams to achieve strong results and maintain a collaborative culture.
• Partner with leaders and stakeholders to align priorities and drive successful outcomes.
• Oversee budgeting, forecasting, and resource planning to support operational effectiveness.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Resolve operational issues promptly and professionally while maintaining a focus on customer satisfaction.
• Identify process improvements and implement solutions that increase productivity and quality.
• Represent the organization in a professional manner and serve as a trusted point of contact for key matters.

What You Bring

• Proven leadership experience in operations, business management, or a related role.
• Strong ability to manage teams, prioritize competing demands, and make sound decisions.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience using performance metrics, budgets, and operational plans to guide decision-making.
• Ability to work collaboratively across departments and with external partners.
• Comfort with change management, process improvement, and accountability for results.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience leading multi-site, multi-department, or high-growth operations.
• Background in financial management, staffing, or customer experience leadership.
• Bachelor’s degree in Business Administration, Management, or a related field, or equivalent experience.

What Success Looks Like

• Teams are aligned, engaged, and supported to perform at a high level.
• Operations run efficiently with clear processes and measurable outcomes.
• Business goals are consistently met or exceeded through thoughtful leadership.
• Customers, employees, and stakeholders experience reliable communication and strong service.

Why Join Us

This is an opportunity to make a meaningful impact in a leadership role where your ideas, judgment, and initiative will help shape the future of the organization. You’ll join a team that values professionalism, collaboration, and continuous improvement.