Service Technician

Albemarle, NC

We are seeking a dependable and customer-focused professional to join our team as a Service Technician. In this role, you will help ensure equipment, systems, or products are installed, maintained, inspected, and repaired to a high standard. The ideal candidate takes pride in delivering quality work, communicates clearly, and enjoys solving problems in a hands-on environment.

What You’ll Do

  • Perform routine maintenance, troubleshooting, diagnostics, and repairs on assigned equipment or systems.
  • Respond to service requests in a timely and professional manner.
  • Inspect work to identify issues, confirm proper operation, and help prevent future problems.
  • Document service activities, parts used, findings, and recommended next steps.
  • Communicate effectively with customers, team members, and supervisors regarding service needs and progress.
  • Follow safety procedures, company policies, and quality standards at all times.
  • Maintain tools, equipment, and a clean, organized work area.
  • Support additional service-related tasks as needed.

What We’re Looking For

  • Previous experience in a service, maintenance, repair, or technical support role preferred.
  • Strong troubleshooting and problem-solving skills.
  • Ability to read and follow technical instructions, service manuals, and work orders.
  • Good communication and customer service skills.
  • Basic mechanical, electrical, or technical aptitude depending on the service environment.
  • Ability to work independently and manage time effectively.
  • Commitment to safety, quality, and professionalism.

Qualifications

  • High school diploma or equivalent preferred.
  • Relevant technical training, certification, or trade experience is a plus.
  • Valid driver’s license may be required depending on the role.
  • Ability to lift, carry, bend, stand, and perform physical tasks associated with field or shop service work.

Why Join Us

  • Opportunity to build valuable technical skills in a supportive environment.
  • Hands-on work with a variety of equipment and service challenges.
  • Collaborative team culture focused on quality and reliability.
  • Potential for ongoing training and career growth.

Additional Information

We are an equal opportunity employer and value a diverse and inclusive workplace. We are committed to providing a respectful, professional environment where every team member can contribute and succeed.